Comcast working to restore internet, TV service amid large outage

Comcast working to restore internet, TV service amid large outage

A major outage is affecting Comcast customers nationwide, including throughout the Shenandoah Valley.

Reports indicated that the outage mainly affected cable service, although there were reports of the loss of Internet and phone service.

Employees at Comcast in Centre County, Pennsylvania said there was nothing they could do for cable customers until their internal system is rebooted.

Customers quickly took to social media to voice their complaints.

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"We identified two, separate and unrelated fiber cuts to our network backbone providers", the Philadelphia-based company said.

According to various statements provided by Comcast through the Comcast Cares Twitter account, the company now has no timeline for when services may be restored. It's likely that the kind of secure connection that matchmaking requires on both systems isn't working through Comcast's network at the moment.

This story will be updated.

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